Last updated: September 17, 2026
The data controller for this Service is:
2.1 Information You Provide
2.2 Information We Collect Automatically
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product optimization and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot identify specific individuals.
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
You can adjust preferences through browser settings or our Cookie Management Center.
We do not sell your personal information, including "selling" as defined by applicable laws such as CCPA. We only share information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you within 72 hours of discovery in accordance with legal requirements. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Post-expiry Handling |
|---|---|---|
| Account information | During active period; 90 days after account deletion | Delete or anonymize |
| Transaction records | As required by law, typically 7 years | Delete or archive |
| Support records | 2 years | Securely delete |
| Security audit logs | 12 months | Securely delete |
To exercise the following rights, please contact us. We will process your request within 30 calendar days.
| Right | Description |
|---|---|
| Right to be informed | Understand what data we collect and how we use it |
| Right of access | Obtain a copy of your personal data |
| Right to rectification | Correct inaccurate or incomplete information |
| Right to erasure | Request deletion of data under specific conditions |
| Right to restrict processing | Pause data processing under specific circumstances |
| Right to data portability | Obtain your data in a machine-readable format |
| Right to object | Object to processing based on legitimate interests or marketing |
| Right to withdraw consent | Withdraw consent for processing based on consent |
If you believe we have not properly handled your data, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information related to our services via email or in-app notifications. You may unsubscribe at any time by clicking the "unsubscribe" link in emails, disabling marketing notifications in account settings, or contacting us. Opting out does not affect service-necessary notifications (such as billing and security alerts).
Our servers and partners may be located in Singapore and the United States. When transferring data across borders, we ensure data security through:
This Service is intended for users who are at least 18 years of age. We do not knowingly collect information from minors below this age. If you believe your child has provided us with information, please contact us immediately and we will delete it as soon as possible.
This Service may contain links to third-party websites or integration with third-party services. This Policy applies only to information we directly collect. We are not responsible for third parties' data practices and recommend reviewing their policies before use.
For material changes, we will notify you at least 15 days in advance through platform announcements or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance.